Category Archives: entrepreneurship

Keep it simple

Focus on the fundamentals.

Canadian tennis hero, Felix Auger-Aliassime, at the Australian Open this week came back from losing the first two sets in a five-set match to suddenly overpower his opponent for the next three sets and win the match. What happened?

“I decided to keep it simple,” he said. “The first two sets I was trying too hard to analyze his game and find a strategy to beat him, making it complicated. It’s tennis, just hit the ball inside the lines.”

Good strategic advice for entrepreneurs too. Keep it simple. Focus on the fundamentals.

I’ve written thousands of articles and two books of advice for entrepreneurs (which I recommend you read, of course), but it can all be summarized in six simple words: Have a plan. Avoid the mistakes.

Go back to the fundamental principles that still apply and are consistent with your vision, mission and values. The challenges will be complicated enough without your help.

Be better. Do Better. Be an Enlightened Entrepreneur.

Del Chatterson, your Uncle Ralph

Learn more about Enlightened Entrepreneurship at: LearningEntrepreneurship.com Read more of Uncle Ralph's advice for Entrepreneurs in Don't Do It the Hard Way & The Complete Do-It-Yourself Guide to Business Plans - 2020 Editions.

 Read more Blog posts at: LearningEntrepreneurship Blogs

 

Be Better. Do Better.

Every day

Once a year is not enough

It’s the start of a new year and we’re all expected to have prepared our New Year’s Resolutions for 2022 and be working diligently on them now. What’s the plan, the goals and objectives? How are we going to be better and do better this year?

The process of looking back to review our performance and planning ahead to refine our plans is a good one, but it should be done every day. Once a year is not enough.

My theme, as your Uncle Ralph, and the motto of LearningEntrepreneurship.com is to Be Better and Do Better, every day. Have a purpose and have a plan. Review and revise it every day – How are we doing? How have we done? What do we need to do differently? What’s working that we need to do more of and even better?

Continuous improvement is not a new concept, but it is worth noting the two key words.

Be better. Do better. 

Del Chatterson, your Uncle Ralph

Learn more about Enlightened Entrepreneurship at: LearningEntrepreneurship.com Read more of Uncle Ralph's advice for Entrepreneurs in Don't Do It the Hard Way & The Complete Do-It-Yourself Guide to Business Plans - 2020 Editions.

 Read more Blog posts at: LearningEntrepreneurship Blogs

 

They’re here!

New 2020 Editions from your Uncle Ralph

I did say March and today I’m making them available online everywhere! The 2020 editions of my two business books for entrepreneurs recently released.

Learn how to start, manage, grow, and exit your business. Two simple messages in two easy-to-read books for entrepreneurs: Have a plan. Avoid the mistakes.

Practical advice for Enlightened Entrepreneurs to be better and do better. With real life stories to illustrate the tips, tools and tactics to get the results you want. Ideas, information and inspiration from thirty years of experience as an entrepreneur, consultant, advisor, writer and cheerleader for entrepreneurs.

New 2020 Editions – Advance Copies! Limited Time Offer. 

 Don't Do It the Hard Way

"A wise man learns from the mistakes of others. Only a fool insists on making his own." 

Learn how to avoid the Seven Biggest Mistakes that Entrepreneurs make.

Only $9.95 US/CDN on Amazon.com & Amazon.ca  Free E-book copy @ Bookfunnel

 The Complete Do-It-Yourself Guide to Business Plans 

Do-It-Yourself Business Plan?  Yes you can!

Only $7.95 US/CDN on Amazon.com & Amazon.ca  Free E-book copy @ Bookfunnel

Learn more at: LearningEntrepreneurship – Business Books

Be an Enlightened Entrepreneur.  Be better.  Do better.

And don’t neglect to wash your hands! Stay safe, be well and take care of each other,

Your Uncle Ralph, 

Del Chatterson

My journey from Entrepreneur to Author-preneur

It’s about the journey, not the destination  

Live! SPOTLIGHT PRESENTATION – STAPLES/BUREAU EN GROS Kirkland, Quebec – August 15th, 6:00PM  Including Author Sale & Book-signing, 12 noon – 7PM 

In this presentation, Del Chatterson will discuss his journey from successful entrepreneur to published author and share his experiences and the lessons learned along the way.

Helpful ideas, strategies and practical advice for both entrepreneurs and authors about creativity and the productive processes that lead to achieving your goals.

 

If you wish to become a writer, it can be a long and winding path and easy to get lost or discouraged with the lack of progress. Remember that there are important milestones that have to be passed:

  • Live an interesting life
  • Learn, work, play along the way
  • Discover yourself, attitude & aptitude
  • Just do it!

And remember to enjoy the journey, you may never reach your intended destination.

Important principles that apply to both Authors and Entrepreneurs:  

  • Make good strategic choices
  • It’s a team sport
  • Apply P.D.T. – Power, Determination, Technique

 

  • Have a purpose and a plan
  • Define success
  • Understand your market
  • Learn by doing
  • Review, Revise, Repeat

 

  • Do it your way!
  • It’s not about the money
  • Don’t be shy

4 - Ps of Marketing & Sales 

  • Persistent
  • Patient
  • Polite
  • Persuasive

Three simple steps in the process:

  1. Design and Build
  2. Produce, Package & Promote
  3. Sell like Hell!

Choices:

Your choices for professional resources and business partners:

  • Vanity press
  • Author services
  • Traditional publishers

Avoid the curse of “Self-published”

My choices:

  • AuthorHouse
  • Tellwell Talent
  • Canam – Rapido Books
  • Seeking an Agent/Publisher as business partners

“Do- It-Yourself Published”

It’s simple!

  • Have a Purpose and a Plan
  • Design & Build
  • Produce, Package & Promote
  • Sell like Hell!

 

  • Do it your way!
  • It’s not about the money
  • Don’t be shy

And don't forget to enjoy your reading and writing!

Be better. Do better.

Your Uncle Ralph, Del Chatterson

Del Chatterson, Author-Preneur, is an experienced entrepreneur and business advisor, consultant, coach and cheerleader for entrepreneurs.

He started a computer products distribution business in the 1980s and grew it from zero into a $20 million-a-year business in just eight years. He has shared his knowledge and experience with other entrepreneurs for over two decades and more recently has published two business books and a series of novels about entrepreneurship.

Del is dedicated to the promotion of Enlightened Entrepreneurship and generating more support and understanding for entrepreneurs who make a positive contribution to society by recognizing their responsibilities to employees, customers and business partners, their communities and the planet.

His business books for entrepreneurs and the crime fiction novels about an entrepreneur are available online or at your favourite bookstore.

Summer jobs

What did you learn?

It’s time to get back to school soon and the kids are enjoying the last few days of their summer jobs. Remember those days yourself?

Summer jobsFun in the sun, hanging out with friends, pool parties, BBQ and beer, working on your sun tan and hitting on the other cute kids. Is that what you remember?

But it was not all fun. It was a job and it may have involved garbage collection, cleaning toilets, digging ditches, mowing lawns, making beds, hauling heavy loads or serving hostile customers. All while avoiding boredom, exhaustion and a demanding and difficult boss.

But there were important life lessons learned.

Simple lessons, but important:

  • Show up on time, work hard.
  • Focus on the task at hand.
  • Be responsible for your actions.
  • Pay attention to the customer, the boss and the environment – in that order.
  • Use the right tool for the right job, be aware of safety and security issues.
  • Get your priorities straight – personal, work, family and social.
  • Better performance leads to better jobs.
  • Save your money.

Let’s hope these kids are learning them too. They will be better employees, bosses and entrepreneurs, if they learn from their summer jobs.

Be better. Do better.

Your Uncle Ralph, Del Chatterson

Visit LearningEntrepreneurship.com or contact DirectTech Solutions at www.DirectTech.ca for assistance on your strategic business issues, growth and profit improvement plans or your exit strategies.

Join our mailing list at LearningEntrepreneurship.com for ideas, information and inspiration for entrepreneurs.

Read more articles at:Learning Entrepreneurship Blogs. 

Click Here to check out Uncle Ralph’s books, "Don't Do It the Hard Way" and "The Complete Do-It-Yourself Guide to Business Plans" Both are available online or at your favourite bookstore in hard cover, paperback or e-book. 

 

 

 

 

Business without politics

It’s not possible, never has been

politics & busThere was an old idea that you should never mix business and politics. The concern was that it can be hard to stay friends and keep customers, suppliers and employees loyal, if you strongly disagree on political issues.

But it has always been a hopeless and futile mission to avoid politics in trying to appeal to everybody, in spite of their political views. It is also not a good strategy. In my opinion, long-term loyal and valuable relationships cannot be sustained by good prices, products and services alone, there has to be a mutual respect and sharing of ethical principles, values and beliefs, including basic political ideas.

Modern consumers and employees prefer to do business with companies that share common values of respect for people and the planet and are not entirely dedicated to the single objective of increasing short-term profit. Enlightened entrepreneurs also understand that long-term business value is enhanced by meeting their social responsibilities.

For business people to be politically active is entirely appropriate and in line with meeting their business objectives to build sustainable value and growth. It may even require objecting to bad government policy and decisions that do not align with your view of those social responsibilities.

Of course, when you’re opposed to the policies of a vindictive, impulsive, narcissist dictator in government, it may be necessary to be more cautious and diplomatic in your objections.

But take a risk, speak up.

It is not a secret what you think anyway, so don’t be shy to defend your beliefs, values and political views. You will lose more goodwill and loyalty from your supporters, if you give in to public pressure or criticism from opponents. Defending your values and beliefs will build more loyalty with the customers and employees that you really want to do business with.

Don’t give in, don’t suck up.

Stick to your principles.

Your Uncle Ralph, Del Chatterson

Read more at:Learning Entrepreneurship Blogs. 

 

Join our mailing list for more ideas, information and inspiration for entrepreneurs.

Click Here to check out Uncle Ralph’s books, "Don't Do It the Hard Way" and "The Complete Do-It-Yourself Guide to Business Plans" Both are available online or at your favourite bookstore in hard cover, paperback or e-book.

 

Every business is a social enterprise

It’s an evolution of the community

?????????The term “social enterprise” is starting to get annoying. Over-worked jargon used to make entrepreneurship in general or a particular business seeking support appear more appealing and acceptable to a cynical public that sees every business as evil and driven by the sole objective of making money for the executives and the owner/shareholders.

Often the promoters of social entrepreneurship come across as “holier than thou,” suggesting “I’m a good person and you are not, you filthy capitalist.” Maybe I’m being too cynical, but let’s dig a little deeper before giving one entrepreneur more credit than another for being socially responsible. Attaching a label does not answer all questions.

Let’s define a social enterprise as one whose primary objective is to address social issues. It can still be a good, sustainable and profitable business. And there is every reason to be optimistic that entrepreneurs can apply their skills in leadership, management and innovation to deliver effective solutions to social problems.

Is every charitable organisation or non-profit effective as a social enterprise? No. Some are corrupt, some are incompetent. Some pay their executives more than any profit-oriented enterprise could justify. So their positive impact on society and social issues is actually less than the enlightened business that recognizes its responsibilities to employees, customers, suppliers, strategic partners, its community and the planet, and responds effectively.

Is every profit-oriented business an evil enterprise creating social problems? No. But some are greedy, selfish, or incompetent and they do exploit employees, customers, suppliers, strategic partners, their communities and the planet. Fortunately they will not last.

The future will be better with both social enterprises and enlightened entrepreneurship.

Let’s speed up the process of natural selection, by supporting those that meet the criteria of having a positive impact on society. Let the others go extinct.

Your Uncle Ralph, Del Chatterson

Read more at: Learning Entrepreneurship Blogs

Join our mailing list for more ideas, information and inspiration for entrepreneurs.

Click Here to check out Uncle Ralph’s books, "Don't Do It the Hard Way" and "The Complete Do-It-Yourself Guide to Business Plans" Both are available online or at your favourite bookstore in hard cover, paperback or e-book.

 

Qualifying Questions

Is it Strategic or Operational?

Before leaping into action, it is important to ask yourself some qualifying questions and make better decisions about both the immediate and the long-term action required.

Entrepreneurs are inclined to act instinctively and “just do it” when they are presented with a new challenge, opportunity or problem. No time wasted. Let’s not make it complicated. Generally, that’s an important trait for making progress quickly. But often, a quick assessment of the strategic and operational issues will lead you to better long-term results.

Think about it. Your wagon was rolling smoothly down the track, but on the last curve it suddenly flew off the rails. It happens, right? Well, before you yank it out of the ditch, set it back on the rails and push it down the track, ask yourself some qualifying questions. First operational, then strategic.

Is there a flaw in the track or something broken on the wagon? Does it need to be fixed now? How can we prevent it happening again?

Then, are we on the right track? With the right wagon?

What needs to change?

And most importantly, what have we learned that we can apply to future challenges. Keep learning, to be better and do better.

Your Uncle Ralph, Del Chatterson

Read more at: Learning Entrepreneurship Blogs

Join our mailing list for more ideas, information and inspiration for entrepreneurs.

Click Here to check out Uncle Ralph’s books, "Don't Do It the Hard Way" and "The Complete Do-It-Yourself Guide to Business Plans" Both are available online or at your favourite bookstore in hard cover, paperback or e-book.

 

The Magic of Entrepreneurship

Demonstrated by the street vendors in Rome

umbrellaWhat entrepreneurs do best is identify an opportunity and respond to it. They observe the market, test customer response, and then deliver what works at the right time and place.

In Rome a few years ago, I noticed that the street vendors had almost all decided that the thousands of meandering tourists were most in need of either bottled water or a selfie-stick. Those were apparently the best-selling impulse items and they were offered everywhere. I did appreciate the water bottles during long tours of the ancient ruins in the hot sun, but was already hating the forest of selfie-sticks that were invading all my carefully composed souvenir photos and did not want to join in the contest of who could get their cell phone out in front of everyone else.

The street vendors' sales strategy was simple and effective. A quick assessment of the passing prospects, a polite query then a quick decision to sell or move on to the next prospect. No time wasted on harassment or an obnoxious sales pitch. Pricing was competitive, one Euro for a bottle of water where the vendor was one of many and had a large stockpile and two Euros if he was alone in a remote corner with limited stock.  The vendors also knew they were competing with free refills from available public drinking fountains, so they all sold branded, sealed bottled water that was ice cold.

But most impressive was their response to an unexpected thunderstorm and downpour chasing all the tourists under cover.  Like magic, suddenly all the street vendors were offering small collapsible umbrellas and cheap plastic rain ponchos!  Quality and price were not an issue, we needed them here and now, so sales were brisk for those that had them.

All good tactics for successful entrepreneurs. Whether you are a street vendor, a technology guru or a small business owner.

Be ready to respond to your market, rain or shine.

Your Uncle Ralph, Del Chatterson

Read more at:Learning Entrepreneurship Blogs. 

 

Join our mailing list for more ideas, information and inspiration for entrepreneurs.

Click Here to check out Uncle Ralph’s books, "Don't Do It the Hard Way" and "The Complete Do-It-Yourself Guide to Business Plans" Both are available online or at your favourite bookstore in hard cover, paperback or e-book.

 

 

This article is an extract from Uncle Ralph's, "Don’t Do It the Hard Way.”  Read the book.

Too EntrepreneurialToo Entrepreneurial, it’s not a good thing

Brian was chairing again at the e2eForum meeting, but he had a look of concern; unusual for him, as he was normally confident and upbeat.

Gesturing to the flipchart, he said, “These are the issues that are starting to wear me down. Mostly because my two senior managers in sales and project management are starting to tell me I’m not entrepreneurial enough.”

We looked at his list of discussion points.

Too Entrepreneurial

  • Opportunistic
  • Optimistic
  • Impatient
  • Confident
  • Decisive
  • Creative

He added, “Uncle Ralph, when we were working together on my original business plan, you warned me about the risks of being too entrepreneurial. These are the points I remember and I thought we could discuss them today in the e2eForum.”

“But they all look good to me,” said Stan, “my father was always pushing me to do those things.”

“It all comes down to balance,” I said, “Balancing the entrepreneurial instincts and drive with the well thought-out strategic planning and analysis that help you make good decisions.”

“Let’s go through the list,” said Vivian, keeping us on the agenda.

I opened by explaining my perception that although certain characteristics of entrepreneurs are necessary for them to be successful; too entrepreneurial can be a problem for the business.

I went over the points that I had previously discussed with Brian while we worked on his business plan and he was bubbling with entrepreneurial enthusiasm. My intent was not to dampen his energy and enthusiasm, but to provide some perspective on the risks. 

Too opportunistic

It can be hard to resist every potential sale or customer opportunity that is presented to you, but the successful entrepreneur builds the business by remaining focused on the strategic objectives and the agreed action plan to get there. Time and resources are easily wasted on chasing rainbows, if you are not sufficiently selective and insist on sticking to the plan.

Both current customers and new prospects will continuously presented unexpected opportunities. If they are asking for it, you should do it, right? Well, maybe not. Can you do it well? Profitably? Better than the available alternatives?

Your Go/No-Go decision should be based on two strategic requirements: leveraging your competitive strengths and building long term business value. Those are the two selection criteria that will keep you focused.

Too optimistic

It is important to be optimistic and think positively, but a little paranoia may be wise too. Remember the chairman of Intel, Andy Grove, titled his memoir Only the Paranoid Survive. Mark Zuckerberg has been credited with the same mentality in driving the astonishing growth of Facebook. Keep a wary eye on the market and monitor your business performance constantly. No news is not good news; you’re flying blindfolded. Don’t miss or ignore the warning signs of bumpy weather approaching. 

Too impatient

Don’t expect too much too soon. It seems like everything takes longer than it should and most entrepreneurs have high expectations of themselves and their team. But don’t keep changing the plan or trying something new just because you’re not there yet. If you are making progress and the end goal is still valid, don’t give up too soon. 

Too confident

Entrepreneurs usually have great confidence in their instincts and their intelligence. The mistake is to neglect or ignore market feedback and analysis of the facts. Also being action-oriented, the tendency is to react and ‘fire’ before the ‘ready, aim’ stages are complete. Painful surprises can result. Temper your self-confidence with a little humility – ask for help and get the input from others before you rush ahead. 

Too decisive

Entrepreneurs are expected to be decisive and demonstrate leadership. But both can be overdone – deciding too quickly and providing too much direction so that employee input, initiative and creativity are stifled.

Often the decision does not need to be made quickly and the implementation will go more smoothly if time is taken to assess the feedback and answer the questions before commitments are made and the wheels are put in motion.

Back in the `80`s, Japanese management style was the model of success and one of their recognized tactics was to talk and talk and talk about the solution before implementing it. The result was much smoother and faster implementation than for the stereotypical macho decisive American manager who decides quickly and starts implementation without sufficient prior consultation with those affected.

Too creative

Many entrepreneurs are driven to ‘Do it my way’; that’s why they love running their own business. But sometimes alternatives have not even been considered and a better way exists. The creative solution may require improvising and learning on the fly, but maybe the best solution is sticking with what works, until it stops working.

Another mistake is staying too long with a solution and neglecting to evolve and grow by optimizing systems and processes and installing the best practices and latest technologies available in the industry. Not everything needs a creative new solution unique to your business. Maybe you’re not that special.

I summarized for the group. “Those were the points I had discussed with Brian and my assessment of the risks of being too entrepreneurial; all these mistakes can lead to serious difficulties for the business.”

Dave added, “It does help to keep in mind that some careful analysis and planning are important to offset the tendency to make decisions based on instinct and past experience. I’ve had to make some quick decisions recently that I’m now going back to and will take another look at.

“See you all in a month and we can talk about what changes we have made to avoid being too entrepreneurial.”

Your Uncle Ralph, Del Chatterson

Read more at: Learning Entrepreneurship Blogs. 

 

Join our mailing list for more ideas, information and inspiration for entrepreneurs.

Click Here to check out Uncle Ralph’s books, "Don't Do It the Hard Way" and "The Complete Do-It-Yourself Guide to Business Plans" Both are available online or at your favourite bookstore in hard cover, paperback or e-book.