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Learning Entrepreneurship .com
Del Chatterson
Oct 20, 20201 min read
Covid Customer Service – Empathy on steroids
Covid Customer Service (This article is based on extracts from Uncle Ralph’s Random Ramblings in DON’T DO IT THE HARD WAY - 2020 Edition)...
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Del Chatterson
Oct 15, 20202 min read
Maybe autocratic leadership is better. Democracy doesn’t work.
Maybe autocratic leadership is better (This article is based on extracts from Uncle Ralph’s Random Ramblings in DON’T DO IT THE HARD WAY...
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Del Chatterson
Oct 8, 20201 min read
Time for a new plan – Everything has changed
Time for a new plan Everything has changed. (This article is based on an extract from The Complete Do-It-Yourself Guide to Business Plans...
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Del Chatterson
Mar 13, 20203 min read
Managing in Difficult Times
Random Ramblings from your Uncle Ralph In the current environment of a corona virus pandemic with its devastating effect on lives,...
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Del Chatterson
Feb 14, 20192 min read
Einstein: “The simple answer is always wrong.”
The false comfort of simple answers Comforting, but wrong. The important statement attributed to Einstein was, “For every critical and...
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Del Chatterson
May 30, 20181 min read
Results are all that matter
Wrong. Character matters Some people think not, results are all that matter. They’re wrong. Character matters. Ethics, attitude and...
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Del Chatterson
May 9, 20181 min read
Listen to Mom
Listen to Mom Even when she’s not there My Mom passed away almost eighteen months ago, but I still hear her talking to me, telling me her...
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Del Chatterson
Feb 5, 20181 min read
Lead by example
Lead by example Show the way and how to behave getting there People follow your example more than they will be persuaded by powerful...
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Del Chatterson
Sep 18, 20172 min read
It takes a conversation
It takes a conversation Not a lecture But the approach is probably as useless as raising the volume or relentlessly repeating the same...
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Del Chatterson
Aug 28, 20172 min read
The blame game
The blame game Goddamn the …? My Dad grew up on a farm in Saskatchewan where the most hated institution was the CPR, responsible for the...
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Del Chatterson
Aug 19, 20172 min read
Modern managers are smarter
Modern managers are smarter Are you? Remember the bad old days when managers judged performance by all the wrong indicators? Or the...
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Del Chatterson
Jul 13, 20172 min read
Pick your poison
Pick your poison Killing key relationships But why would you want to do that? You probably do NOT want to, but you or your staff may be...
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Del Chatterson
Jul 5, 20171 min read
More celebrations, Fewer apologies
More celebrations Fewer apologies It seems to be part of the new approach to historic anniversary celebrations to give more attention to...
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Del Chatterson
Jun 22, 20172 min read
Evolving
Evolving People and processes The founder and CEO of Uber, Travis Kalanick, is stepping aside because his combative personality and the...
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Del Chatterson
May 16, 20172 min read
By the numbers
By the numbers Not just the ones you already know But it is not enough, if you want to be a top performer in your industry. You need to...
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Del Chatterson
May 16, 20171 min read
What crisis?
What crisis? Who needs a crisis? We have all observed that the companies that survive a crisis come out stronger, correcting their...
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Del Chatterson
Feb 28, 20172 min read
Alternative Facts or Alternative Conclusions?
Alternative Facts Or alternative conclusions? In government and business, we will eventually have to deal with the real facts. Both those...
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Del Chatterson
Feb 2, 20172 min read
Business without politics
Business without politics It’s not possible, never has been But it has always been a hopeless and futile mission to avoid politics in...
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Del Chatterson
Jan 27, 20172 min read
Made in Mexico
Made in Mexico You think bullying and bribery will work? I’m thinking about President Trump’s approach to negotiating his new deals with...
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Del Chatterson
Dec 15, 20161 min read
Time for Happy Holidays. Again.
Time for Happy Holidays. Again. Share the love and the joys of life. ‘Tis the season. Last year’s advice is still entirely appropriate:...
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