An earlier post suggested that we might have better decision making if managers asked themselves what their mother would think of their actions. But what about those employees that expect you to act like their mother?
What is the right level of caring and compassion before it becomes more personal than a working relationship should be? Is there a reasonable limit? Is it appropriate to get involved with issues that are strictly personal? Do employees become part of your extended family with all the additional obligations that implies?
Some recent exposure to business owners dealing with their employees’ personal issues has caused me to be more cautious about getting involved. Once they start lending a sympathic ear, then a shoulder to cry on, it soon becomes more time consuming on and off the job and creates a relationship that is difficult to steer back to business only. It also becomes a distraction for other employees and creates new concerns about favouritism.
My guideline for these situations would be to decide whether you would do what’s being requested for every employee in the same situation. Personal advice? Time off? Cash advances? If not, then say no to the first request. Don’t start a precedent that you’re not prepared to write into the policy manual.
And don’t be afraid to clarify the relationship, “I’m your boss, not your mother”.
Bookstore in a BMW Wanna buy a book? It’s been my favourite story about the 4-Ps of Salesmanship* for years. I’ve told it many times and repeated it in my book for entrepreneurs, DON’T DO IT THE HARD WAY, and my Blog posts at www.LearningEntreprenurship.com Now I’m...Read more
Political decisions Risky business Political decisions are risky because they’re public and they’re personal. They’re political because they’re about principles, policy and personalities. They’re important and unavoidable. Political decisions have to be made, not just in politics… in business and in life. The question is,...Read more
NO EASY MONEY Launching today! Buy a book, tell a friend Your first chance to buy a book and share the fun! Visit Indiegogo: Launching NO EASY MONEY, a Dale Hunter novel Yes, finally you can buy a book. The novel, NO EASY MONEY or...Read more
Entrepreneurs don’t read And business fiction doesn’t sell I’m trying to prove both assumptions are wrong. A futile exercise? Maybe you can help. First, entrepreneurs can and do read – mostly non-fiction books and articles, mostly related to business and self-improvement. I think we can...Read more
Good luck or bad bounce? Hazards of the British Open Tiger Woods was leading after nine holes. At one point it was Spieth, also Kisner, Schauffele, and Chappell. Finally the winner, after four days of challenging conditions and 72 difficult holes of Scottish links golf,...Read more